ADA Web Accessibility and Compliance Solutions
We have a solution for every website.
A large part of a site becoming accessible and ADA compliant depends on how content is uploaded into websites. While most standards have only one level of conformance, there are areas of a website that warrant greater levels of accessibility. The first step towards an ADA-compliant website is to conduct an accessibility audit of your website and then remediate.
Our accessibility solutions mitigate legal risks while breaking barriers for people using assistive technology. Whether you need immediate results or choose a phased approach, our team is ready to help your online presence be more accessible to everyone.
| Accessibility ADApter™100% Instant Improvements | Mitigation SuiteInstant Risk Mitigation | Mitigation Plus+Technology-Based Testing | Audit PremiumTargeted Human Auditing | Human Expert AuditingRequired for Optimal ADA Compliance | New Compliant WebsiteBuild A New Accessible Website | |
|---|---|---|---|---|---|---|
| Keyboard Navigation | Includes Keyboard Navigation | Includes Keyboard Navigation | Includes Keyboard Navigation | Includes Keyboard Navigation | Includes Keyboard Navigation | Includes Keyboard Navigation |
| Animation Blocker | Includes Animation Blocker | Includes Animation Blocker | Includes Animation Blocker | Includes Animation Blocker | Includes Animation Blocker | Includes Animation Blocker |
| Font Adjustments | Includes Font Adjustments | Includes Font Adjustments | Includes Font Adjustments | Includes Font Adjustments | Includes Font Adjustments | Includes Font Adjustments |
| Color Contrast | Includes Color Contrast | Includes Color Contrast | Includes Color Contrast | Includes Color Contrast | Includes Color Contrast | Includes Color Contrast |
| Cursor/Zoom Control | Includes Cursor/Zoom Control | Includes Cursor/Zoom Control | Includes Cursor/Zoom Control | Includes Cursor/Zoom Control | Includes Cursor/Zoom Control | Includes Cursor/Zoom Control |
| Display Adjustments | Includes Display Adjustments | Includes Display Adjustments | Includes Display Adjustments | Includes Display Adjustments | Includes Display Adjustments | Includes Display Adjustments |
| Accessibility ADApter™ | Includes Accessibility ADApter™ | Includes Accessibility ADApter™ | Includes Accessibility ADApter™ | Includes Accessibility ADApter™ | Includes Accessibility ADApter™ | Includes Accessibility ADApter™ |
| Compliance Shield™ | Does Not Include Compliance Shield™ | Includes Compliance Shield™ | Includes Compliance Shield™ | Includes Compliance Shield™ | Includes Compliance Shield™ | Includes Compliance Shield™ |
| Customized Accessibility Policy | Does Not Include Customized Accessibility Policy | Includes Customized Accessibility Policy | Includes Customized Accessibility Policy | Includes Customized Accessibility Policy | Includes Customized Accessibility Policy | Includes Customized Accessibility Policy |
| Quarterly Technological Auditing | Does Not Include Quarterly Technological Auditing | Does Not Include Quarterly Technological Auditing | Includes Quarterly Technological Auditing | Includes Quarterly Technological Auditing | Includes Quarterly Technological Auditing | Includes Quarterly Technological Auditing |
| Human Expert Auditing of Top Errors Named in Lawsuits | Does Not Include Human Expert Auditing of Top Errors Named in Lawsuits | Does Not Include Human Expert Auditing of Top Errors Named in Lawsuits | Does Not Include Human Expert Auditing of Top Errors Named in Lawsuits | Includes Human Expert Auditing of Top Errors Named in Lawsuits | Includes Human Expert Auditing of Top Errors Named in Lawsuits | Includes Human Expert Auditing of Top Errors Named in Lawsuits |
| Human Expert Auditing of Home Page | Does Not Include Human Expert Auditing of Home Page | Does Not Include Human Expert Auditing of Home Page | Does Not Include Human Expert Auditing of Home Page | Includes Human Expert Auditing of Home Page | Includes Human Expert Auditing of Home Page | Includes Human Expert Auditing of Home Page |
| Human Expert Auditing of All Pages | Does Not Include Human Expert Auditing of All Pages | Does Not Include Human Expert Auditing of All Pages | Does Not Include Human Expert Auditing of All Pages | Does Not Include Human Expert Auditing of All Pages | Includes Human Expert Auditing of All Pages | Includes Human Expert Auditing of All Pages |
| Shortcut Keyboard Auditing | Does Not Include Shortcut Keyboard Auditing | Does Not Include Shortcut Keyboard Auditing | Does Not Include Shortcut Keyboard Auditing | Does Not Include Shortcut Keyboard Auditing | Includes Shortcut Keyboard Auditing | Includes Shortcut Keyboard Auditing |
| Screen Reader Auditing | Does Not Include Screen Reader Auditing | Does Not Include Screen Reader Auditing | Does Not Include Screen Reader Auditing | Does Not Include Screen Reader Auditing | Includes Screen Reader Auditing | Includes Screen Reader Auditing |
| All WCAG Criteria Auditing | Does Not Include All WCAG Criteria Auditing | Does Not Include All WCAG Criteria Auditing | Does Not Include All WCAG Criteria Auditing | Does Not Include All WCAG Criteria Auditing | Includes All WCAG Criteria Auditing | Includes All WCAG Criteria Auditing |
| Consulting Hours | Does Not Include Consulting Hours | Does Not Include Consulting Hours | Does Not Include Consulting Hours | Does Not Include Consulting Hours | Includes Consulting Hours | Includes Consulting Hours |
| New Data Compliance | Does Not Include New Data Compliance | Does Not Include New Data Compliance | Does Not Include New Data Compliance | Does Not Include New Data Compliance | Includes New Data Compliance | Includes New Data Compliance |
| Optional Hosting | Does Not Include Optional Hosting | Does Not Include Optional Hosting | Does Not Include Optional Hosting | Does Not Include Optional Hosting | Does Not Include Optional Hosting | Offers Optional Hosting |
| Optional Security Certificate | Does Not Include Optional Security Certificate | Does Not Include Optional Security Certificate | Does Not Include Optional Security Certificate | Does Not Include Optional Security Certificate | Does Not Include Optional Security Certificate | Offers Optional Security Certificate |
| Offers 90-99% Compliance | Offers 90-99% Compliance |
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The ADA prohibits any private businesses that provide goods or services to the public, referred to as “public accommodations,” from discriminating against those with disabilities. Federal courts have ruled that the ADA includes websites in the definition of public accommodation. As such, websites must offer auxiliary aids and services to low-vision, hearing-impaired, and physically disabled persons, in the same way a business facility must offer wheelchair ramps, braille signage, and sign language interpreters, among other forms of assistance.
All websites must be properly coded for use by electronic screen readers that read aloud to sight-impaired users the visual elements of a webpage. Additionally, all live and pre-recorded audio content must have synchronous captioning for hearing-impaired users.
Websites must accommodate hundreds of keyboard combinations, such as Ctrl + P to print, that people with disabilities depend on to navigate the Internet.
Litigation continues to increase substantially. All business and governmental entities are potential targets for lawsuits and demand letters. Recent actions by the Department of Justice targeting businesses with inaccessible websites will likely create a dramatic increase of litigation risk.
Big box retailer Target Corp. was ordered to pay $6 million – plus $3.7 million more in legal costs – to settle a landmark class action suit brought by the National Federation of the Blind. Other recent defendants in these cases have included McDonald’s, Carnival Cruise Lines, Netflix, Harvard University, Foot Locker, and the National Basketball Association (NBA). Along with these large companies, thousands of small businesses have been subject to ADA website litigation.
Defendants in ADA lawsuits typically pay plaintiff's legal fees, their own legal fees for defending the litigation, and potential additional costs. In all, the average cost can range from tens of thousands of dollars, to above six figures. There are also high intangible costs, such as added stress, time and human capital, as well as reputational damage. Furthermore, if the remediation is incomplete, copycat suits and serial filers can follow, meaning double or triple the outlay. It's vital to implement a long-term strategy for ensuring your website is accessible and legally compliant.