Manage Litigation
This may be your first ADA compliance litigation.
It’s not ours.
You’re in the right place
We help reduce the impact of your current litigation… and protect you from future lawsuits.
You’re Not Alone
You’ve been hit with a lawsuit or demand letter. Don’t worry, we’ve successfully worked with thousands of clients who were in the same boat. We know these waters.
We Write Compliance Standards
We live, eat, and breathe digital accessibility and compliance. After all, we help write the WCAG standards! No one is more qualified to help you manage your current litigation.
You Get Long-Term Protection
Our approach makes you compliant and keeps you that way. Clients proudly display our Compliance Shield as a symbol of their commitment to true, enduring accessibility.
ADA Site Complience is your best option
FAST RESPONSE
We begin creating and implementing your customized protection plan in as little as 24 hours.
VIGILANT PARTNERSHIP
Compliance laws are ever-changing. We view our role not as a one-time vendor, but as an ever-vigilant partner.
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The ADA prohibits any private businesses that provide goods or services to the public, referred to as “public accommodations,” from discriminating against those with disabilities. Federal courts have ruled that the ADA includes websites in the definition of public accommodation. As such, websites must offer auxiliary aids and services to low-vision, hearing-impaired, and physically disabled persons, in the same way a business facility must offer wheelchair ramps, braille signage, and sign language interpreters, among other forms of assistance.
All websites must be properly coded for use by electronic screen readers that read aloud to sight-impaired users the visual elements of a webpage. Additionally, all live and pre-recorded audio content must have synchronous captioning for hearing-impaired users.
Websites must accommodate hundreds of keyboard combinations, such as Ctrl + P to print, that people with disabilities depend on to navigate the Internet.
Litigation continues to increase substantially. All business and governmental entities are potential targets for lawsuits and demand letters. Recent actions by the Department of Justice targeting businesses with inaccessible websites will likely create a dramatic increase of litigation risk.
Big box retailer Target Corp. was ordered to pay $6 million – plus $3.7 million more in legal costs – to settle a landmark class action suit brought by the National Federation of the Blind. Other recent defendants in these cases have included McDonald’s, Carnival Cruise Lines, Netflix, Harvard University, Foot Locker, and the National Basketball Association (NBA). Along with these large companies, thousands of small businesses have been subject to ADA website litigation.
Defendants in ADA lawsuits typically pay plaintiff's legal fees, their own legal fees for defending the litigation, and potential additional costs. In all, the average cost can range from tens of thousands of dollars, to above six figures. There are also high intangible costs, such as added stress, time and human capital, as well as reputational damage. Furthermore, if the remediation is incomplete, copycat suits and serial filers can follow, meaning double or triple the outlay. It's vital to implement a long-term strategy for ensuring your website is accessible and legally compliant.