Web Content Accessibility Guidelines WCAG 2.0 vs 2.1: What You Should Focus on for PDFs
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The world of digital accessibility can be confusing, especially when updating your PDFs to the latest standards. Since the PDF Portable Document Format is commonly used to exchange information across different devices and platforms, it must be web-compliant.
As this vital aspect is generally ignored, users with disabilities are, therefore, unable to access the information they require. The Web Content Accessibility Guidelines (WCAG) provide a vital framework for ensuring that digital content, including accessible PDFs, is accessible to everyone.
However, these guidelines have evolved. WCAG 2.1, the latest version released in 2018, is built on WCAG 2.0. So, understanding the main differences between WCAG 2.0 and WCAG 2.1 is more vital than ever, as document accessibility requirements are much stricter now.
By following this guide, you will be able to understand the specifics of each criterion and receive practical advice on making your PDFs accessible and compliant. Don’t worry if you need expert help to ensure your PDFs are accessible under WCAG 2.0 and 2.1 criteria.
At ADA Site Compliance, we offer specialty services to help you author top-tier PDF accessibility documents that everyone can access. Let us guide you through the challenging world of digital accessibility and bring your content into the hands of everyone.
Web Accessibility Guidelines and PDF Documents
WCAG compliance with your PDFs is not just for compliance—it is to enable equal information for all. Success in updating existing or creating new documents lies in clarity over where WCAG 2.0 and WCAG 2.1 meet and where they do not.
These guidelines address the common challenges associated with inaccessible digital documents, offering a set of 12-13 guidelines grouped under four fundamental principles:
- Perceivable: Content should be presented so that people with various disabilities can easily access them, ensuring everyone perceives the provided information.
- Operable: The user interface and navigation must be functional and intuitive, allowing users to interact with and navigate through the content without difficulty.
- Understandable: Information and user interfaces should be clear and straightforward, avoiding complex or confusing language to ensure all users can comprehend the content.
- Robust: Content should be created with sufficient flexibility to be compatible with various assistive technologies, ensuring it remains accessible as technology evolves.
Success criteria at three levels, A, AA, and AAA, support these guidelines. While level AA compliance is generally required, aiming for AAA compliance can significantly enhance the accessibility and usability of your web content.
Evolution of WCAG
WCAG 2.1 builds on the robust foundation established by WCAG 2.0, offering refined and expanded guidelines without replacing the earlier version. By introducing additional success criteria, WCAG 2.1 enhances the existing standards, ensuring that any website or application adhering to it is automatically compliant with WCAG 2.0.
It also ensures your content remains accessible to a broad audience while adhering to current best practices. By following WCAG, you meet legal and ethical standards to ensure your digital content is usable by the widest possible audience and prevent your users from getting lost on a web page.
WCAG 2.1: Enhancing and Broadening Accessibility Standards
With the rapid growth of mobile device usage and continuous advancements in assistive technologies, introducing new criteria in WCAG 2.1 has become essential. These updates are designed to ensure that web content remains accessible across various modern devices and platforms, addressing the evolving needs of users relying on different forms of web technology.
Seven Most Effective Success Criteria
1. Inclusivity for Cognitive and Learning Disabilities
One of the most impactful aspects of WCAG 2.1 is its increased emphasis on supporting individuals with cognitive and learning disabilities. The guidelines now include provisions that make the web more accessible to people with dyslexia, intellectual disabilities, and other learning challenges. This shift represents a significant step toward creating a truly inclusive online environment where all users can easily navigate and consume content.
2. Orientation Flexibility
A key addition in WCAG 2.1 is the Orientation success criterion, which underscores the importance of allowing users to view content in their preferred screen orientation. The user agent should flexibly rotate their screens to suit their needs, whether on a smartphone, tablet, or other mobile devices.
Restricting screen orientation can create unnecessary barriers, particularly for those with specific accessibility requirements. Thus, it is essential to design content that adapts seamlessly to screen readers of various orientations.
3. Ensuring Clear Readability for All
One familiar challenge readers face, especially those with visual impairments or reading difficulties, is navigating through too cramped or closely packed text. The WCAG 2.1 guidelines, precisely the 1.4.12 Text Spacing criteria, emphasize using text alternatives to adjust line height, paragraph spacing, and letter and word spacing to enhance readability.
While web technologies offer considerable flexibility in controlling these text features, PDFs lag in this area. While the thoughtful use of white space when designing documents is essential, it doesn’t always guarantee the final document will meet everyone’s needs or preferences.
As PDF document technology evolves, we can anticipate future capabilities, such as users’ customization of text spacing to better suit their visual requirements.
4. Prioritizing User Control in Motion-Based Interactions
In today’s mobile-centric world, many digital interactions rely on motion-based controls. The WCAG 2.1 guidelines, under 2.5.4 Motion Actuation, recognize this and stress the importance of giving users control over these interactions.
Users must disable motion-based controls unless they are essential for the content’s functionality—like in step-tracking apps. This is particularly important for individuals with tremors or who use stationary devices, wherein motion-based interactions are challenging or inadvertently triggered.
To foster inclusivity, it’s vital to provide alternative ways to perform actions through traditional user interface elements such as buttons or links. This approach ensures users can opt out of motion-based interactions when necessary, enhancing their overall experience.
5. Improving Clickable Element Accessibility
The 2.5.5 Target Size criteria focuses on the size of clickable elements, ensuring they are large enough for users to access. According to this guideline, interactive targets should have a minimum dimension of 44 by 44 CSS pixels to accommodate various pointing devices and screen sizes.
While standard UI elements like buttons and links often meet this requirement, custom-designed features may need extra attention to achieve compliance.
Smaller targets can be especially problematic as they are harder to click accurately. By prioritizing clear, appropriately sized clickable elements, you significantly enhance the user experience for everyone, ensuring smooth and frustration-free interactions.
6. Ensuring Accessible Feedback through Effective Status Messages
Delivering a seamless user experience is critical today, particularly for users with disabilities. Status messages offer essential feedback that keeps users informed about user interface components. To improve web accessibility and ensure these messages are accessible to everyone, developers should follow these five practices:
a) Real-Time Accessibility
Status messages must be programmatically generated and immediately accessible to users relying on assistive technology. This real-time feedback is crucial for individuals using screen readers or other assistive devices, ensuring they receive timely and relevant information without delay.
b) Clear Role Indicators
Assigning the appropriate role to each status message—such as “status,” “alert,” or “progress”—enables assistive technology to announce the content accurately. Utilizing the aria-live attribute allows developers to control the message urgency, with options like “polite” for non-urgent updates and “assertive” for those that demand immediate attention.
This thoughtful approach ensures that users are informed appropriately without unnecessary interruptions.
c) User-Controlled Dismissibility
A feature should also allow users to dismiss status messages at their discretion without losing their place within the interface. This functionality is particularly beneficial for users with visual impairments or cognitive challenges and low-vision users who may need extra time to understand the information presented.
d) Accessibility via Hover and Focus
Status messages should be accessible through hovering or focusing, catering to users with limited vision or dexterity. This approach ensures that everyone can easily access the necessary information.
e) Persistence in Comprehension
To accommodate users who require more time to process information, status messages should remain visible until the user dismisses or actively dismisses them. This persistence supports users with visual or cognitive disabilities, allowing them to absorb and understand the feedback at their own pace.
7. Avoiding Unintentional Activation:
To make accessibility tools prevent accidental activation by speech input users and those with dexterity challenges, it’s advisable to avoid single-character key shortcuts for critical actions. This reduces the risk of unintended actions, ensuring a smoother and more accessible user experience.
Adhering to these guidelines allows developers to create informative and inclusive status messages. It also ensures that all users can confidently and easily interact with digital platforms.
A Holistic Approach to Accessibility
Designing status messages should go beyond meeting compliance standards.
It is all about creating a digital experience that includes and values every user. By focusing on real-time updates, dismissibility, and persistence, we can ensure our digital content is accessible to everyone. This approach boosts user satisfaction and demonstrates a commitment to inclusivity and equality.
Ensuring web compliance as per WCAG 2.1 is not the end of the road towards digital inclusivity. The continual growth of technology requires continual upgrades to the guidelines. This is why the World Wide Web Consortium (W3C) Web Accessibility Initiative (WAI) is currently working on the next step, the WCAG 3.0 (W3C Accessibility Guidelines).
If you need help ensuring your web pages, PDFs, and digital content are accessible, ADA Site Compliance is here to assist. Our experts provide full compliance, giving you peace of mind. Contact us today to support your accessibility goals.
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The ADA prohibits any private businesses that provide goods or services to the public, referred to as “public accommodations,” from discriminating against those with disabilities. Federal courts have ruled that the ADA includes websites in the definition of public accommodation. As such, websites must offer auxiliary aids and services to low-vision, hearing-impaired, and physically disabled persons, in the same way a business facility must offer wheelchair ramps, braille signage, and sign language interpreters, among other forms of assistance.
All websites must be properly coded for use by electronic screen readers that read aloud to sight-impaired users the visual elements of a webpage. Additionally, all live and pre-recorded audio content must have synchronous captioning for hearing-impaired users.
Websites must accommodate hundreds of keyboard combinations, such as Ctrl + P to print, that people with disabilities depend on to navigate the Internet.
Litigation continues to increase substantially. All business and governmental entities are potential targets for lawsuits and demand letters. Recent actions by the Department of Justice targeting businesses with inaccessible websites will likely create a dramatic increase of litigation risk.
Big box retailer Target Corp. was ordered to pay $6 million – plus $3.7 million more in legal costs – to settle a landmark class action suit brought by the National Federation of the Blind. Other recent defendants in these cases have included McDonald’s, Carnival Cruise Lines, Netflix, Harvard University, Foot Locker, and the National Basketball Association (NBA). Along with these large companies, thousands of small businesses have been subject to ADA website litigation.
Defendants in ADA lawsuits typically pay plaintiff's legal fees, their own legal fees for defending the litigation, and potential additional costs. In all, the average cost can range from tens of thousands of dollars, to above six figures. There are also high intangible costs, such as added stress, time and human capital, as well as reputational damage. Furthermore, if the remediation is incomplete, copycat suits and serial filers can follow, meaning double or triple the outlay. It's vital to implement a long-term strategy for ensuring your website is accessible and legally compliant.