Top Seventeen Web Accessibility Myths Debunked: Separating Fact from Fiction
Have our accessibility experts contact you
Share via:
Accessibility is no longer a ‘luxury’.
Incorporating accessibility into a website today comes part and parcel with web development. With the internet harboring users with and without disabilities who use it for information, bookings, enrollments, purchases, and even jobs, websites need to be compliant.
Unfortunately, many aren’t because some misconceptions and myths cause confusion and hesitance to hinder progress. So here’s an attempt at separating fact from fiction by debunking the top 17 common web accessibility myths.
Remember, web accessibility is no longer just a legal requirement; it’s part of digital inclusivity. It increases your reach and demonstrates your commitment to serving everyone in your community.
If achieving compliance seems overwhelming, we at ADA Site Compliance can simplify things for you. Our team of accessibility experts can help you meet these requirements while you focus on your core business.
Top 17 Web Accessibility Myths Debunked
Let’s now examine these widely misinterpreted web content accessibility principles and guidelines. At the end of the article, you will realize that all those misconceptions you had about web compliance are just myths.
Myth #1- Web Accessibility is Only for Blind People and Users with Visual Impairments
False.
Other people with varied disabilities, such as deafness, limited motor skills, and cognitive limitations, also visit websites for various reasons. An accessible website gives them access to the information they seek, ensuring your website reaches more people.
Myth #2- Web Content Accessibility Guidelines Compliance Ensures Digital Accessibility
False.
Yes, the WCAG provides a framework to enhance digital accessibility. However, compliance alone is not enough for a completely accessible website. Website owners and developers must understand and implement the WCAG principles, as factors like cumbersome user interfaces, poor content, and insufficient testing can lead to incompliant websites.
Myth #3- Accessibility is Only About Making Websites Accessible
False.
Accessibility applies to other digital assets, including mobile applications, PDFs, and other digital documents. Organizations must thus ensure accessibility across all digital platforms for inclusive digital experiences.
Myth #4- Accessibility is Only Relevant for Disabled People
False.
It is not just people with disabilities that benefit from website accessibility. Digital compliance features benefits extend to broader groups, including:
- Older adults facing sensory or cognitive challenges as they age
- Individuals with temporary disabilities due to injury, illness, or surgery
- People experiencing situational limitations, like background noise
- Non-native speakers struggling with language barriers hindering understanding and engagement
Myth #5- Accessibility Means Redesigning a Less Visually Appealing Website
False.
Many businesses believe digital accessibility requires a complete website overhaul or poor visual appeal, which is far from the truth. Minor adjustments can significantly create an accessible digital experience without significant redesign efforts.
Myth #6- Digital Accessibility is Only a Concern for Large Corporations
False.
Size is not a criterion for digital accessibility; failure to meet the many digital accessibility laws can lead to legal repercussions and damage a company’s reputation.
Small businesses may face resource constraints, but the numerous tools and online resources can help them understand and ensure web compliance. Embedding accessibility practices from the start ensures web compliance for companies of all sizes.
Myth #7- Accessibility Limits Websites to Text-Only Content
False.
The myth that accessible websites must be plain, text-heavy, and free of multimedia elements stems from earlier text-based web pages. However, modern standards allow visually engaging, multimedia-rich websites that meet diverse accessibility needs.
Strategies like adding alt text for images and captions and transcripts to videos ensure compatibility with assistive technologies. It not only supports users with disabilities but also enhances everyone’s user experience.
Myth #8- All It Takes Is A Quick Technical Fix For an Accessible Website
False.
Web compliance is more than a simple technological adjustment. True accessibility is not just a developer’s responsibility but the joint effort of various teams, including design, testing, and content creation. Relying solely on automated tools or accessibility overlays does not ensure comprehensive accessibility.
Myth #9- Accessibility Can Be Addressed Last-Minute with Simple Fixes
False.
While adding elements like alt text at the last minute may seem convenient, genuine accessibility requires careful planning and integration. Last-minute changes usually require significant counterproductive restructuring, which may harm the user experience, especially for those requiring accessible design.
Besides, including alt text in sites is only one piece of the accessibility puzzle. A truly compliant website involves various other steps, including:
- Semantic HTML tags to structure content and enhance readability and interaction.
- Keyboard Navigation of the website.
- Color Contrast to make text and images readable.
- Focus Management highlights elements currently in use for better navigation and clarity.
- Using Selective ARIA when necessary to support assistive technologies, as overuse can create confusion.
An accessible design demands proactive attention to these elements throughout development rather than depending on quick fixes at the end.
Myth #10- Accessibility is Expensive and Time-Consuming
False.
Integrating accessibility into an existing website can seem complex, require multiple resources, and be time-consuming. However, prioritizing accessibility from the start can significantly reduce most associated challenges.
In fact, with the right planning and skilled development teams, accessibility can be achieved with minimal additional time and resources as an integral part of the development process.
AI-powered accessibility tools also make digital accessibility more affordable and accessible for all website owners to use and ensure websites are accessible for individuals with disabilities. They help achieve substantial accessibility improvements in just a few hours by automating the detection and correction of many common accessibility issues.
Myth #11- Achieving Web Accessibility Is Overly Complicated
False.
Web accessibility standards can seem complex, but their implementation is not complicated. Multiple tools and resources are available to help developers and website owners ensure digital accessibility.
It is better to start with basic principles, such as providing alternative text for images and ensuring keyboard navigation, and then later delve deeper into more advanced techniques.
Besides, remember that automated accessibility testing alone cannot guarantee complete digital accessibility. Automated tools can help identify issues such as color contrast and structural errors.
However, they cannot fully address complex challenges like unclear language and intricate site designs. Human review by accessibility experts is crucial in ensuring website compliance.
Myth #12- Accessibility is Just a “Nice-to-Have” Feature
False.
Ensuring website compliance is not an option; it is a strategic move with significant potential to impact your business success. An accessible website can do a lot for your business, such as attracting a larger audience, driving higher revenue, enhancing brand reputation, and mitigating legal risks.
Besides, with legal scrutiny, accessibility can no longer be an option. A website owner does not want a lawsuit, considering the financial and reputational risks of overlooking accessibility efforts.
Myth #13- Accessibility is All About Avoiding Legal Trouble
False.
Contrary to popular belief, accessibility is not only about meeting legal requirements to avoid lawsuits. Legal compliance is essential, but its benefits extend far beyond this. For example, implementing accessible design dramatically enhances user experience and boosts your brand’s reputation.
Besides, accessible content opens your entire website or application to a broader audience, ultimately increasing user satisfaction and building loyalty.
Myth #14- Digital Accessibility is Optional
False.
Accessibility is more than an option; it is a requirement in many countries, enforced through laws and regulations. It may not be the top priority for all website owners, but digital compliance is essential for ethical reasons and for creating an inclusive experience for everyone.
Following accessibility standards helps meet legal obligations and ensures your website reaches a broader audience, including individuals with disabilities.
Myth #15- It’s Better To Have Separate Websites for Disabled Users
False.
It was previously thought that having a separate website for users with disabilities ensured accessibility for disabled people. However, this strategy is ineffective and biased, as managing multiple websites is expensive and work-intensive and can lead to content and performance discrepancies.
It is, instead, better to design and develop a website that is inherently accessible to everybody from the beginning.
Myth #16- Accessibility is a One-Time Fix
False.
Many people think digital accessibility is a one-time fix, with nothing else to do once experts ensure compliance. This misconception has led to poorly designed products that users cannot effectively access.
On the contrary, web compliance requires constant commitment and oversight, with continual integration of accessibility features from the initial design through ongoing maintenance. Website owners and developers must regularly review and update the website to meet evolving accessibility standards and user needs.
Myth #17- Only Disabled Individuals Can Test To Ensure Accessibility
No, this is false.
Disabled individuals who frequently rely on assistive technology are effective accessibility testers. However, they are not the only people equipped to evaluate accessibility. All that is needed are the proper training and accessibility testing tools to become adept at identifying and addressing accessibility issues.
Frequently Asked Questions
What are the 4 principles of web accessibility?
The four guiding principles of website accessibility are:
- Perceivable: Users must be able to perceive information and user interface elements, wherein all digital content is presented so all users can access it.
- Operable: Users must be able to use the user interface and navigation, thus ensuring multiple interaction methods.
- Understandable: Information and the interface must be comprehensible, wherein users can easily navigate and comprehend the content.
- Robust: Content must be robust enough for various user agents to comprehend, including assistive technologies.
These principles ensure that web content is accessible and usable by everyone.
Can you be sued for website accessibility?
Yes, businesses can indeed be sued for website accessibility issues. In the United States, laws like the Americans with Disabilities Act (ADA) require accessibility across digital platforms. Failure to comply can lead to legal action, financial penalties, and damage to the business’s public image.
What are the 3 website accessibility standards?
The three primary website accessibility standards are:
1. Web Content Accessibility Guidelines (WCAG): WCAG is the most widely recognized standard, providing technical guidelines to make web pages and content accessible for people with disabilities.
2. Section 508: This U.S. federal law requires that individuals with disabilities can access all electronic and information technology developed, procured, maintained, or used by the federal government.
3. Americans with Disabilities Act (ADA): A broader civil rights law, the ADA requires that businesses and state and local governments ensure users with disabilities can access their websites.
Is it illegal for a website to not be accessible?
Many countries have specific laws regarding website accessibility, such as the ADA in the United States and the Web Accessibility Directive in the European Union. There are no universal laws mandating accessibility, but non-compliance with these regional laws can lead to legal action.
Closing thoughts
Dispelling these seventeen myths should inspire a more inclusive web design and development mindset. Remember, accessibility is a legal requirement and moral commitment to making the digital world available to everyone, regardless of individual abilities.
By prioritizing accessibility in our choices, we can create a more equitable, user-friendly online experience for all. It also increases your reach and demonstrates your commitment to serving everyone in your community.
Do not worry if achieving compliance seems overwhelming. We at ADA Site Compliance can simplify things for you. We have a team of accessibility experts who can help you meet these requirements while you focus on your core business.
Share via:
Speak With An Expert Now
Have a question?
We’re always here to help.
The ADA prohibits any private businesses that provide goods or services to the public, referred to as “public accommodations,” from discriminating against those with disabilities. Federal courts have ruled that the ADA includes websites in the definition of public accommodation. As such, websites must offer auxiliary aids and services to low-vision, hearing-impaired, and physically disabled persons, in the same way a business facility must offer wheelchair ramps, braille signage, and sign language interpreters, among other forms of assistance.
All websites must be properly coded for use by electronic screen readers that read aloud to sight-impaired users the visual elements of a webpage. Additionally, all live and pre-recorded audio content must have synchronous captioning for hearing-impaired users.
Websites must accommodate hundreds of keyboard combinations, such as Ctrl + P to print, that people with disabilities depend on to navigate the Internet.
Litigation continues to increase substantially. All business and governmental entities are potential targets for lawsuits and demand letters. Recent actions by the Department of Justice targeting businesses with inaccessible websites will likely create a dramatic increase of litigation risk.
Big box retailer Target Corp. was ordered to pay $6 million – plus $3.7 million more in legal costs – to settle a landmark class action suit brought by the National Federation of the Blind. Other recent defendants in these cases have included McDonald’s, Carnival Cruise Lines, Netflix, Harvard University, Foot Locker, and the National Basketball Association (NBA). Along with these large companies, thousands of small businesses have been subject to ADA website litigation.
Defendants in ADA lawsuits typically pay plaintiff's legal fees, their own legal fees for defending the litigation, and potential additional costs. In all, the average cost can range from tens of thousands of dollars, to above six figures. There are also high intangible costs, such as added stress, time and human capital, as well as reputational damage. Furthermore, if the remediation is incomplete, copycat suits and serial filers can follow, meaning double or triple the outlay. It's vital to implement a long-term strategy for ensuring your website is accessible and legally compliant.